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It should take 3 to 7 working days for you to receive a refund.This is because refunds are not processed in real time by merchants and are often sent in batches at certain times.Once a merchant has...

When you make an eligible transaction, your United Airlines Miles will be classed as "Pending" for up to 23 days. This is to account for any refunds that may occur in that time and ensures that the...

In most instances, we will refund you at the exchange rate used when you did the original transaction.However, there are occasions where we are unable to do this, specifically when we have been una...

"Biometric Login" is a catch-all term for authenticating a login to an app using a human characteristic - for example Fingerprint ('Touch ID') or Facial ('Face ID') recognition. You may see a diffe...

In order to change your phone number or email address, you need to be using the United Airlines Debit Card app. Click on your initials in the top left of the app, then click on 'Details' just under...

No, United Airlines Debit Card is not a bank account or a prepaid card. It is a debit card that links to your existing bank account, so you don’t need to manage a separate account or top it up.

You don't need a mobile app to make physical transactions using your Card, but keep in mind that some online transactions may require you to authenticate a transaction attempt via the app. And some...

Sometimes you may be given the option to pay in pounds. We strongly advise against choosing this option. If you do spend in pounds, you’re likely to be charged a very high exchange rate which is ou...

If you need to change your address, email address, or phone number you can do this in the United Airlines Debit Card app. Just go to the Account page and tap the "Details" option.If you run into an...

If you’ve been locked out because of 3 or more incorrect attempts, you can attempt to log in again after 24 hours. If you need to log in sooner email us at help.unitedairlines@currensea.com If you'...