Dee
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Recent activity by Dee-
Why does it take so long for the money to leave my account?
As your Card works using direct debit, whenever you do a transaction, we submit a request to your bank to transfer the funds over to us.Due to the nature of direct debit this typically takes 2-3 bu...
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Can my Card use the overdraft I have with my Bank?
When you do a transaction with your Card, we ask your bank if you have sufficient funds to cover the transaction, which will include any arranged overdraft you have with your bank. If your bank con...
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What if my card is not working or is damaged?
If your card isn't working, for contactless or any other transactions, always check that it has been activated and isn't frozen in your account first. You can do that by logging into our app and ch...
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Why Do Some Banks Say I Will Be Charged For A Payment That’s Already Been Taken Out?
Funds are taken by Direct Debit after your Card transaction has taken place. Some banks assume that Direct Debits recur monthly, and so they can incorrectly predict upcoming payments based on the l...
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My transaction has been declined or rejected for Exceeding Maximum Pending Transactions - what does this mean?
When you make a Card transaction, we look at all the pending / uncleared Card transactions on your account.If the sum of these exceeds the overall limits on your account, then your transaction will...
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Why has my transaction been declined or rejected for Insufficient Funds?
When a transaction takes place, we ensure that you have sufficient money in your bank account to cover all pending Card transactions, to ensure you remain within your bank limits. So, for instance,...
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Why has my transaction been declined or rejected?
There can be many reasons why transactions can be rejected. We will notify you by email of any failed transactions, together with the reason it has been rejected which can help you resolve the issu...
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What happens if I cancel my Direct Debit or you are unable to collect funds?
If we fail to collect funds due the first time by direct debit, we will attempt a second time a few days later. We will always reach out first to let you know we’ve been unable to collect and we’re...
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Will using my card for ATM withdrawals affect my credit score?
Unlike some credit cards, your credit score won't be affected by how you spend using your Card or if you use it to make a withdrawal from an ATM. This is because United Airlines Debit Card is a deb...
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Can I set my own spending limits?
Spend limits are assigned based on your balance and transaction history, as well as other profile information. If you find you are exceeding your limits, email us at help.unitedairlines@currensea.c...