As we are just the providers of your United Airlines Debit Card, which you use to earn United Airlines MileagePlus Miles when spending at home and abroad, you will need to contact the United Airlines Customer Care team directly. Their contact details are:
United Kingdom
Reservations
0845-607-6760
0207-365-7461
0845-607-0777 (United Polaris customers only.)
Hours
Daily - 8:00am to 10:00pm
MileagePlus Service Center
0207-365-1859
Hours
Monday to Friday, 7:30am to 5:30pm
You can also go to united.com and chat with an agent
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