Dee

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  • My card Is lost or stolen

    If your Card is lost or stolen, you must freeze it as soon as possible via your mobile app.You can also replace your Card in the same section of the app. In some instances, you may be charged a sma...

  • How do I freeze/unfreeze my Card?

    You can freeze and unfreeze your card in the "Card" section of your app by tapping the "Freeze Card" toggle. To unfreeze your card, you must have completed 'Device Registration'. You will be prompt...

  • Where Can I View My PIN?

    You can view your PIN by logging into the mobile app, selecting 'Card' and then 'View PIN'.For security purposes, we are unable to tell you your PIN or change it on your behalf.  

  • How do I change my PIN?

    When signing up for the Card, you create a PIN personal to you. If you've forgotten your PIN, you can view it by logging into the mobile app, selecting 'Card' and then 'View PIN'.For security purpo...

  • Can I have more than one Card per account?

    We understand that sometimes you want to share your Currensea account with your spouse or dependant; however, you can only have one Card per Currsensea account. Your spouse or dependant would have ...

  • How can I cancel my Card?

    If you don't want to use your Card anymore, then you can request to close your account in the following manner:Click on Account > Settings > Close Account and then follow the prompts. 

  • Welcome Bonus: How to qualify and what will I receive?

    To get your welcome bonus, you must meet the conditions of the offer you signed up with. The offer you get will also depend on when you signed up for your Card. Please see the table below for more ...

  • I am unable to reset my password / verify my email via the app

    If you are an Android user, please follow these troubleshooting steps:Go to SettingsClick on AppsFind United Airlines Debit Card appClick on 'Set as Default' (depending on the version of Android, i...

  • Do I need to pay the annual fee upon submitting the card application?

    Yes. You accept the pricing plan as part of the sign-up.

  • Who’s Eligible For A Card?

    Before signing up for a Card, please make sure you meet following criteria: Be aged 18 or over Have a valid mobile phone number Be suitable for a payment card that uses a Direct Debit*, and have no...